Frequently Asked Questions
Everything you need to know about your Beelink hardware and orders.
What is the typical shipping time for Beelink products?
Orders are typically processed within 1-2 business days. Depending on your location, standard international shipping takes 7-15 business days, while expedited shipping options usually arrive within 3-7 business days.
Does my Beelink Mini PC come with a warranty?
Yes, all Beelink hardware comes with a one-year limited warranty covering manufacturing defects. We also provide lifetime technical support and firmware updates via our official support channels.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and condition. If you experience a technical issue, please contact our support team first for troubleshooting before initiating a return.
Are the operating systems pre-installed and activated?
Most Beelink Mini PCs come with a genuine version of Windows pre-installed and globally activated. Please check the specific product description to confirm the OS version and license type.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping region to ensure a secure checkout experience.
Can I upgrade the RAM or Storage on my Beelink device?
Most of our models are designed with upgradeability in mind, featuring accessible slots for SO-DIMM RAM and M.2 SSDs. Opening the chassis for hardware upgrades does not void your warranty as long as no physical damage is caused.